Privacy Policy

1. Introduction

Esmée Holistic (“Esmée”, “we”, “our”, “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and communication channels.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information
  • Name
  • Email address
  • Phone number
  • Information shared through enquiry or booking forms
Health-Related Information

Where voluntarily provided, limited health or wellness-related information may be collected solely for consultation and suitability assessment purposes.

Technical Information
  • IP address
  • Browser type
  • Device information
  • Website usage data

3. How We Use Your Information

Information collected may be used to:

  • Respond to enquiries and consultation requests
  • Provide information about services
  • Arrange consultations or bookings
  • Improve website functionality and user experience
  • Meet legal, regulatory, or compliance obligations

We do not sell or rent personal️ your personal information to third parties.

4. Confidentiality & Data Protection

All personal information is handled confidentially and stored using reasonable administrative, technical, and organisational safeguards to protect against unauthorised access, loss, or misuse.

Access to personal data is restricted to authorised personnel only.

5. Sharing of Information

We may share information only:

  • With trusted service providers assisting in operations (under confidentiality obligations)
  • Where required by law or regulatory authorities
  • With your explicit consent

6. Cookies & Analytics

Our website may use cookies or similar technologies to enhance user experience and analyse website traffic. You may manage or disable cookies through your browser settings.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion
  • Withdraw consent where applicable

Requests can be made via the Contact page.

8. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page.

9. Contact

For privacy-related questions, please contact us via the Contact page.